MyCustomer ^ค^ื^อ ^ป^ล^ั^๊^ก^อ^ิ^น^โ^ซ^ล^ู^ช^ั^น^ใ^น^ก^า^ร^จ^ั^ด^ก^า^ร^ข^้^อ^ม^ู^ล^ท^ี^่^ด^ี^ท^ี^่^ส^ุ^ด^จ^า^ก LINE Official Account ^ด^้^ว^ย^ก^า^ร^ร^ว^บ^ร^ว^ม^แ^ล^ะ^ใ^ช^้^ข^้^อ^ม^ู^ล^เ^ช^ิ^ง^ล^ึ^ก^ข^อ^ง^ล^ู^ก^ค^้^า^บ^น^พ^ื^้^น^ฐ^า^น^น^โ^ย^บ^า^ย^ค^ว^า^ม^เ^ป^็^น^ส^่^ว^น^ต^ั^ว ^เ^พ^ื^่^อ^เ^พ^ิ^่^ม^ป^ร^ะ^ส^บ^ก^า^ร^ณ^์^แ^ล^ะ^ก^า^ร^ต^ั^ด^ส^ิ^น^ใ^จ^ซ^ื^้^อ^ข^อ^ง^ล^ู^ก^ค^้^า^ด^ี^ข^ึ^้^น ^ย^ก^ร^ะ^ด^ั^บ^ก^า^ร^ส^ื^่^อ^ส^า^ร^ใ^ห^้^ต^ร^ง^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย ^เ^พ^ื^่^อ^ส^่^ง^เ^ส^ร^ิ^ม^ใ^ห^้^แ^บ^ร^น^ด^์^ร^ู^้^จ^ั^ก^แ^ล^ะ^เ^ข^้^า^ใ^จ^ล^ู^ก^ค^้^า^ม^า^ก^ข^ึ^้^น ^น^อ^ก^จ^า^ก^น^ี^้^ย^ั^ง^ส^า^ม^า^ร^ถ^ส^ร^้^า^ง^ป^ฏ^ิ^ส^ั^ม^พ^ั^น^์^ก^ั^บ^ล^ู^ก^ค^้^า^ไ^ด^้^ส^ะ^ด^ว^ก^แ^ล^ะ^ง^่^า^ย^ข^ึ^้^น^ผ^่^า^น LINE Official Account

MyCustomer ^ส^า^ม^า^ร^ถ^เ^ป^ิ^ด^ใ^ช^้^ง^า^น^ไ^ด^้^เ^ฉ^พ^า^ะ^บ^ั^ญ^ช^ี^ร^ั^บ^ร^อ^ง (Verified Account) ^แ^ล^ะ^บ^ั^ญ^ช^ี^ท^า^ง^ก^า^ร (Premium Account) ^เ^ท^่^า^น^ั^้^น ^โ^ด^ย^ส^า^ม^า^ร^ถ^ต^ิ^ด^ต^่^อ Corporate Business Team ^ห^ร^ื^อ^เ^อ^เ^จ^น^ซ^ี^เ^พ^ื^่^อ^ส^อ^บ^ถ^า^ม^ร^า^ย^ล^ะ^เ^อ^ี^ย^ด^เ^พ^ิ^่^ม^เ^ต^ิ^ม^ข^อ^ง^บ^ร^ิ^ก^า^ร

^ส^ภ^า^พ^แ^ว^ด^ล^้^อ^ม^แ^น^ะ^น^ำ^ส^ำ^ห^ร^ั^บ^ใ^ช^้^ง^า^น ^ค^ื^อ ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus ^เ^ท^่^า^น^ั^้^น

^ร^ะ^บ^บ^ป^ฏ^ิ^บ^ั^ต^ิ^ก^า^ร: Windows OS, Mac OS

^เ^บ^ร^า^ว^์^เ^ซ^อ^ร^์: ^เ^ว^อ^ร^์^ช^ั^น^ล^่^า^ส^ุ^ด^ข^อ^ง Chrome, Safari, Firefox, Edge

*^ไ^ม^่^ร^อ^ง^ร^ั^บ^ก^า^ร^ใ^ช^้^ง^า^น^บ^น Internet Explorer

^ส^า^ม^า^ร^ถ^ล^็^อ^ก^อ^ิ^น^ไ^ด^้ 2 ^ว^ิ^ธ^ี

^ว^ิ^ธ^ี^ท^ี^่ 1 ^ล^็^อ^ก^อ^ิ^น^เ^ข^้^า^ใ^ช^้^ง^า^น^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ LINE Official Account Manager

1. ^เ^ข^้^า manager.line.biz

2. ^ล^็^อ^ค^อ^ิ^น^ด^้^ว^ย^บ^ั^ญ^ช^ี^ไ^ล^น^์ ^ห^ร^ื^อ ^บ^ั^ญ^ช^ี^ธ^ุ^ร^ก^ิ^จ

3. ^เ^ล^ื^อ^ก^บ^ั^ญ^ช^ี^ส^ำ^ห^ร^ั^บ^เ^ข^้^า^ใ^ช^้^ง^า^น

4. ^ค^ล^ิ^ก^เ^ม^น^ู "MyCustomer"

^ว^ิ^ธ^ี^ท^ี^่ 2 ^ล^็^อ^ก^อ^ิ^น^เ^ข^้^า^ใ^ช^้^ง^า^น^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^เ^ข^้^า oaplus.line.biz

2. ^ล^็^อ^ค^อ^ิ^น^ด^้^ว^ย^บ^ั^ญ^ช^ี^ไ^ล^น^์ ^ห^ร^ื^อ ^บ^ั^ญ^ช^ี^ธ^ุ^ร^ก^ิ^จ

3. ^เ^ล^ื^อ^ก^บ^ั^ญ^ช^ี^ส^ำ^ห^ร^ั^บ^เ^ข^้^า^ใ^ช^้^ง^า^น

^ข^ั^้^น^ต^อ^น^ก^า^ร^เ^ป^ล^ี^่^ย^น^ภ^า^ษ^า^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^ท^ี^่^ร^ู^ป^โ^ป^ร^ไ^ฟ^ล^์^ข^อ^ง^ท^่^า^น > "^โ^ป^ร^ไ^ฟ^ล^์^ผ^ู^้^ใ^ช^้"

2. ^ใ^น^ส^่^ว^น^ภ^า^ษ^า ^เ^ล^ื^อ^ก^ภ^า^ษ^า^ท^ี^่^ต^้^อ^ง^ก^า^ร^ใ^ช^้^ง^า^น > ^ค^ล^ิ^ก "^เ^ป^ล^ี^่^ย^น" > "^ก^ล^ั^บ^ไ^ป^ท^ี^่^บ^ร^ิ^ก^า^ร"

^โ^ค^ว^ต^า^ข^้^อ^ค^ว^า^ม^ก^า^ร^ส^่^ง^บ^ร^อ^ค^แ^ค^ส^ต^์^จ^ะ^เ^ป^็^น^ข^้^อ^ม^ู^ล^เ^ด^ี^ย^ว^ก^ั^บ LINE Official Account ^ข^อ^ง^ท^่^า^น ^ส^อ^ด^ค^ล^้^อ^ง^ก^ั^บ^แ^พ^็^ก^เ^ก^จ^ร^า^ย^เ^ด^ื^อ^น^ท^ี^่^ใ^ช^้^ง^า^น

^ก^ร^ณ^ี^ท^ี^่^เ^น^ื^้^อ^ห^า^ใ^น^บ^ร^อ^ด^แ^ค^ส^ต^์^ป^ร^ะ^ก^อ^บ^ด^้^ว^ย Personalized Image ^จ^ะ^ท^ำ^ใ^ห^้^ไ^ม^่^ส^า^ม^า^ร^ถ^เ^ล^ิ^อ^ก^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^แ^บ^บ "^เ^พ^ื^่^อ^น^ท^ั^้^ง^ห^ม^ด" ^ไ^ด^้

^ก^ร^ณ^ี^ท^ี^่^จ^ำ^น^ว^น^เ^พ^ื^่^อ^น^ใ^น^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^ท^ี^่^บ^ั^น^ท^ึ^ก (Segment) ^น^้^อ^ย^ก^ว^่^า 21 ^จ^ะ^ท^ำ^ใ^ห^้^ไ^ม^่^ส^า^ม^า^ร^ถ^เ^ล^ื^อ^ก^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^แ^บ^บ "^ใ^ช^้^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^ท^ี^่^บ^ั^น^ท^ึ^ก^ไ^ว^้" ^ไ^ด^้

^ท^า^ง^เ^ร^า^แ^น^ะ^น^ำ^ใ^ห^้^ค^ุ^ณ^ป^ร^ั^บ^ก^า^ร^ต^ั^้^ง^ค^่^า^เ^ง^ื^่^อ^น^ไ^ข^ห^ร^ื^อ^เ^พ^ิ^่^ม^เ^พ^ื^่^อ^น^ใ^ห^้^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^ด^ั^ง^ก^ล^่^า^ว^ใ^ห^้^ถ^ึ^ง^จ^ำ^น^ว^น^ท^ี^่^ร^ะ^บ^ุ^ไ^ว^้

^ก^ร^ณ^ี^ท^ี^่^จ^ำ^น^ว^น^เ^พ^ื^่^อ^น^ใ^น^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก^น^้^อ^ย^ก^ว^่^า 21 ^จ^ะ^ท^ำ^ใ^ห^้^ไ^ม^่^ส^า^ม^า^ร^ถ^เ^ล^ื^อ^ก^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^แ^บ^บ "^ฟ^ิ^ล^เ^ต^อ^ร^์^ด^้^ว^ย^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก" ^ไ^ด^้

^ท^า^ง^เ^ร^า^แ^น^ะ^น^ำ^ใ^ห^้^ค^ุ^ณ^เ^พ^ิ^่^ม^ก^า^ร^ก^ร^ะ^ต^ุ^้^น^ใ^ห^้^เ^พ^ื^่^อ^น^ใ^ช^้^ง^า^น^แ^อ^็^ก^ช^ั^น^ด^ั^ง^ก^ล^่^า^ว^ห^ร^ื^อ^เ^พ^ิ^่^ม^เ^พ^ื^่^อ^น^ใ^ห^้^ถ^ึ^ง^จ^ำ^น^ว^น^ท^ี^่^ร^ะ^บ^ุ^ไ^ว^้

^ก^า^ร^ส^่^ง^บ^ร^อ^ด^แ^ค^ส^ต^์^ล^่^ว^ง^ห^น^้^า ^ส^า^ม^า^ร^ถ^ต^ั^้^ง^ร^ะ^ย^ะ^เ^ว^ล^า^ส^ู^ง^ส^ุ^ด^ถ^ึ^ง 180 ^ว^ั^น

^ส^า^ม^า^ร^ถ^ส^ร^้^า^ง^บ^ร^อ^ด^แ^ค^ส^ต^์^แ^บ^บ^ต^ั^้^ง^เ^ว^ล^า^ส^่^ง (Scheduled) ^ส^ู^ง^ส^ุ^ด 30 ^แ^ค^ม^เ^ป^ญ

^ก^ร^ณ^ี^ท^ี^่^แ^ค^ม^เ^ป^ญ^ท^ี^่^บ^ร^อ^ด^แ^ค^ส^ต^์^อ^อ^ก^ไ^ป ^แ^ต^่^ม^ี^จ^ำ^น^ว^น^ค^น^ม^อ^ง^เ^ห^็^น (Impressions - Unique) ^น^้^อ^ย^ก^ว^่^า 21 ^จ^ะ^แ^ส^ด^ง^ข^้^อ^ม^ู^ล^น^ี^้ = 0

^ก^ร^ณ^ี^ท^ี^่^แ^ค^ม^เ^ป^ญ^ท^ี^่^บ^ร^อ^ด^แ^ค^ส^ต^์^อ^อ^ก^ไ^ป ^แ^ต^่^ม^ี^จ^ำ^น^ว^น^ค^น^ค^ล^ิ^ก (Click - Unique) ^น^้^อ^ย^ก^ว^่^า 21 ^จ^ะ^แ^ส^ด^ง^ข^้^อ^ม^ู^ล^น^ี^้ = 0

^ข^ั^้^น^ต^อ^น^ก^า^ร^ต^ิ^ด^แ^ช^ท^แ^ท^็^ก (Chat Tag) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^แ^ช^ท"

2. ^เ^ล^ื^อ^ก^เ^พ^ื^่^อ^น^เ^พ^ื^่^อ^เ^ป^ิ^ด^ห^้^อ^ง^แ^ช^ท > ^ก^ด^ไ^อ^ค^อ^น "+" > ^ต^ิ^ด^แ^ช^ท^แ^ท^็^ก^ท^ี^่^ต^้^อ^ง^ก^า^ร

*^ส^า^ม^า^ร^ถ^ต^ิ^ด^แ^ช^ท^แ^ท^็^ก^ไ^ด^้^ส^ู^ง^ส^ุ^ด 100 ^แ^ช^ท^แ^ท^็^ก^ต^่^อ^เ^พ^ื^่^อ^น 1 ^ค^น

^แ^ช^ท^บ^น MyCustomer ^ส^า^ม^า^ร^ถ^เ^ป^ล^ี^่^ย^น^โ^ห^ม^ด^ก^า^ร^ต^อ^บ^ก^ล^ั^บ^ร^ะ^ห^ว^่^า^ง^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^แ^ล^ะ^ต^อ^บ^ก^ล^ั^บ^แ^บ^บ^แ^ม^น^ว^ล^ไ^ด^้^อ^ย^่^า^ง^ส^ะ^ด^ว^ก^ผ^่^า^น^ก^า^ร^ค^ล^ิ^ก^ไ^อ^ค^อ^น^ห^ุ^่^น^ย^น^ต^์

*^ก^ร^ณ^ี^ท^ี^่^ใ^ช^้^ง^า^น^ใ^น^โ^ห^ม^ด^ต^อ^บ^ก^ล^ั^บ^แ^บ^บ^แ^ม^น^ว^ล^เ^ก^ิ^น 5 ^น^า^ท^ี MyCustomer ^จ^ะ^เ^ป^ล^ี^่^ย^น^โ^ห^ม^ด^เ^ป^็^น^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^ใ^ห^้^อ^ั^ต^โ^น^ม^ั^ต^ิ

**^ก^า^ร^เ^ป^ล^ี^่^ย^น^โ^ห^ม^ด^จ^ะ^ม^ี^ผ^ล^เ^ฉ^พ^า^ะ^ห^้^อ^ง^แ^ช^ท^น^ั^้^น ^ๆ ^เ^ท^่^า^น^ั^้^น

^ส^า^ม^า^ร^ถ^ค^้^น^ห^า^ด^้^ว^ย^เ^ง^ื^่^อ^น^ไ^ข ^ด^ั^ง^น^ี^้

1. ^ช^ื^่^อ^ไ^ล^น^์

2. ^แ^ช^ท^แ^ท^็^ก

^ข^ั^้^น^ต^อ^น^ก^า^ร^เ^พ^ิ^่^ม^ก^า^ร^ต^อ^บ^ก^ล^ั^บ^ด^่^ว^น (Quick reply) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^แ^ช^ท" > ^เ^ล^ื^อ^ก^เ^พ^ื^่^อ^น^ท^ี^่^ต^้^อ^ง^ก^า^ร^ต^อ^บ

2. ^ค^ล^ิ^ก^ไ^อ^ค^อ^น^ร^ู^ป^ข^้^อ^ค^ว^า^ม > ^ค^ล^ิ^ก "+ ^เ^พ^ิ^่^ม^ก^า^ร^ต^อ^บ^ก^ล^ั^บ^ด^่^ว^น"

3. ^ร^ะ^บ^ุ^ก^า^ร^ต^อ^บ^ก^ล^ั^บ^ด^่^ว^น^ท^ี^่^ต^้^อ^ง^ก^า^ร

4. ^ค^ล^ิ^ก "^บ^ั^น^ท^ึ^ก"

^ก^ร^ณ^๊^ท^ี^่^บ^ั^ญ^ช^ี^ท^า^ง^ก^า^ร^ม^ี^เ^พ^ื^่^อ^น^น^้^อ^ย^ก^ว^่^า 21 ^จ^ะ^ไ^ม^่^แ^ส^ด^ง^ข^้^อ^ม^ู^ล^ค^ุ^ณ^ส^ม^บ^ั^ต^ิ^เ^ช^ิ^ง^ล^ึ^ก

*^ข^้^อ^ม^ู^ล^ค^ุ^ณ^ส^ม^บ^ั^ต^ิ^เ^ช^ิ^ง^ล^ึ^ก ^ค^ื^อ ^ข^้^อ^ม^ู^ล^เ^ด^ี^ย^ว^ก^ั^น^ก^ั^บ^ข^้^อ^ม^ู^ล^ค^ุ^ณ^ส^ม^บ^ั^ต^ิ^ใ^น^บ^ั^ญ^ช^ี^ท^า^ง^ก^า^ร^ข^อ^ง^ท^่^า^น

^เ^ช^็^ก^เ^ม^น^ต^์^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย (Segment) ^จ^ะ^ใ^ช^้^เ^พ^ื^่^อ^แ^ย^ก^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^ต^า^ม^เ^ง^ื^อ^น^ไ^ข^ท^ี^่^ร^ะ^บ^ุ^ใ^ห^้^ร^ว^ม^ก^ั^น^เ^ป^็^น^ก^ล^ุ^่^ม^เ^ด^ี^ย^ว^ก^ั^น^เ^ร^ี^ย^ก^ว^่^า^เ^ซ^็^ก^เ^ม^น^ต^์ ^จ^ำ^น^ว^น^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^จ^ะ^เ^พ^ิ^่^ม^ข^ึ^้^น^เ^ม^ื^่^อ^ม^ี^ผ^ู^้^ใ^ช^้^ข^อ^ง^เ^ร^า^เ^ข^้^า^เ^ง^ื^่^อ^น^ไ^ข^เ^ซ^็^ก^เ^ม^น^ต^์^น^ั^้^น ^ๆ

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^เ^ช^็^ก^เ^ม^น^ต^์^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย (Segment) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย" > "Segments" > ^ค^ล^ิ^ก "^ส^ร^้^า^ง^เ^ซ^็^ก^เ^ม^น^ต^์"

2. ^ร^ะ^บ^ุ "^ช^ื^่^อ^เ^ซ^็^ก^เ^ม^น^ต^์" > ^ร^ะ^บ^ุ "^เ^ง^ื^่^อ^น^ไ^ข" ^ค^ุ^ณ^ส^ม^บ^ั^ต^ิ^เ^พ^ื^่^อ^น^ใ^น^เ^ซ^็^ก^เ^ม^น^ต^์

*^ห^ล^ั^ง^ส^ร^้^า^ง^ส^ำ^เ^ร^็^จ MyCustomer ^จ^ะ^ใ^ช^้^เ^ว^ล^า^ป^ร^ะ^ม^ว^ล^ผ^ล^ท^ั^น^ท^ี^แ^ต^่^ไ^ม^่^เ^ก^ิ^น 1 ^ช^ั^่^ว^โ^ม^ง

**^ก^ร^ณ^ี^ร^ะ^บ^ุ^เ^ง^ื^่^อ^น^ไ^ข Campaigns MyCustomer ^จ^ะ^ใ^ช^้^เ^ว^ล^า^ป^ร^ะ^ม^ว^ล^ผ^ล 1 ^ว^ั^น ^เ^น^ื^่^อ^ง^จ^า^ก^ข^้^อ^ม^ู^ล^แ^ค^ม^เ^ป^ญ^จ^ะ^อ^ั^พ^เ^ด^ท^ท^ุ^ก^เ^ท^ี^่^ย^ง^ค^ื^น

^ข^้^อ^ม^ู^ล^ข^น^า^ด^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^โ^ด^ย^ป^ร^ะ^ม^า^ณ ^จ^ะ^ไ^ม^่^ไ^ด^้^แ^ส^ด^ง^ข^้^อ^ม^ู^ล^ข^อ^ง ^ณ ^ป^ั^จ^จ^ุ^บ^ั^น ^โ^ด^ย^จ^ะ^ม^ี^เ^ง^ื^่^อ^น^ไ^ข^ก^า^ร^แ^ส^ด^ง^ผ^ล^แ^ย^ก^ต^า^ม^เ^ง^ื^่^อ^น^ไ^ข^ก^า^ร^ส^ร^้^า^ง ^ด^ั^ง^น^ี^้

- ^เ^ง^ื^่^อ^น^ไ^ข "Campaigns" ^จ^ะ^เ^เ^ส^ด^ง^ข^้^อ^ม^ู^ล T-2

- ^เ^ง^ื^่^อ^น^ไ^ข "Forms" ^จ^ะ^เ^เ^ส^ด^ง^ข^้^อ^ม^ู^ล T-1

- ^เ^ง^ื^่^อ^น^ไ^ข "User preference data" ^จ^ะ^เ^เ^ส^ด^ง^ข^้^อ^ม^ู^ล T-1

- ^เ^ง^ื^่^อ^น^ไ^ข "Chat Tags" ^จ^ะ^เ^เ^ส^ด^ง^ข^้^อ^ม^ู^ล T-1

- ^เ^ง^ื^่^อ^น^ไ^ข "Action Tags" ^จ^ะ^เ^เ^ส^ด^ง^ข^้^อ^ม^ู^ล T-1

*T ^ค^ื^อ ^ว^ั^น^ป^ั^จ^จ^ุ^บ^ั^น

^แ^ท^็^ก (Tag) ^ม^ี 2 ^ป^ร^ะ^เ^ภ^ท

1. ^แ^ช^ท^แ^ท^็^ก (Chat Tag) ^ค^ื^อ ^แ^ท^็^ก^ท^ี^่^ต^ิ^ด^ใ^ห^้^ผ^ู^้^ใ^ช^้^ใ^น^ฟ^ี^เ^จ^อ^ร^์^แ^ช^ท

2. ^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก (Action Tag) ^ค^ื^อ ^แ^ท^็^ก^ท^ี^่^ต^ิ^ด^ต^า^ม^ฟ^ี^เ^จ^อ^ร^์^ต^่^า^ง ^ๆ ^เ^ช^่^น ^ร^ิ^ช^เ^ม^น^ู, ^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ ^เ^พ^ื^่^อ^ด^ู^ค^ว^า^ม^เ^ต^ิ^บ^โ^ต^จ^ำ^น^ว^น^เ^พ^ื^่^อ^น^ท^ี^่^ม^ี^แ^อ^็^ก^ช^ั^น^ก^ั^บ^บ^ั^ญ^ช^ี^ท^า^ง^ก^า^ร^ข^อ^ง^เ^ร^า

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^แ^ช^ท^แ^ท^็^ก (Chat Tag) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย" > "^แ^ท^็^ก" > ^ค^ล^ิ^ก "+ ^ส^ร^้^า^ง^แ^ช^ท^แ^ท^็^ก"

*^ส^า^ม^า^ร^ถ^ส^ร^้^า^ง^แ^ช^ท^แ^ท^็^ก^ใ^ห^ม^่^ใ^น^ห^้^อ^ง^แ^ช^ท 1:1 ^ก^ั^บ^เ^พ^ื^่^อ^น^ไ^ด^้

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก (Action Tag) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย" > "^แ^ท^็^ก" > ^ค^ล^ิ^ก "Import Audience"

2. ^ร^ะ^บ^ุ "^ช^ื^่^อ^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก" > ^อ^ั^พ^โ^ห^ล^ด^ไ^ฟ^ล^์ CSV ^ห^ร^ื^อ XLSX > ^ค^ล^ิ^ก "^อ^ิ^ม^พ^อ^ร^์^ต"

^ส^า^ม^า^ร^ถ^ส^ร^้^า^ง^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก^แ^ล^ะ^เ^พ^ิ^่^ม^จ^ำ^น^ว^น^เ^พ^ื^่^อ^น^ไ^ด^้

*^ส^า^ม^า^ร^ถ^ส^ร^้^า^ง^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก^ใ^น^ฟ^ี^เ^จ^อ^ร^์^ร^ิ^ช^เ^ม^น^ู^แ^ล^ะ^ช^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^ไ^ด^้

^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้ (User Preference Data) ^ค^ื^อ ^ข^้^อ^ม^ู^ล^ท^ี^่^เ^ก^็^บ^จ^า^ก^เ^พ^ื^่^อ^น^แ^ต^่^ล^ะ^ค^น^เ^พ^ื^่^อ^ร^ู^้^จ^ั^ก^แ^ล^ะ^ท^ำ^ค^ว^า^ม^เ^ข^้^า^ใ^จ^ม^า^ก^ข^ึ^้^น ^โ^ด^ย^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้^จ^ะ^เ^ป^็^น 1 ^ใ^น^ป^ร^ะ^เ^ภ^ท^ค^ำ^ถ^า^ม^ข^อ^ง^แ^บ^บ^ส^อ^บ^ถ^า^ม

*^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้^จ^ะ^ถ^ู^ก^เ^ก^็^บ^ไ^ว^้ 6 ^เ^ด^ื^อ^น^น^ั^บ^จ^า^ก^ว^ั^น^อ^ั^พ^เ^ด^ท^ล^่^า^ส^ุ^ด

**^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้^จ^ะ^ถ^ู^ก^ล^บ^อ^อ^ก^ห^ล^ั^ง 6 ^เ^ด^ื^อ^น^น^ั^บ^จ^า^ก^ว^ั^น^อ^ั^พ^เ^ด^ท^ล^่^า^ส^ุ^ด ^ท^า^ง^เ^ร^า^แ^น^ะ^น^ำ^ใ^ห^้^ค^ุ^ณ^ด^า^ว^น^์^โ^ห^ล^ด^ข^้^อ^ม^ู^ล^เ^ก^็^บ^ไ^ว^้^ก^่^อ^น

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้ (User Preference Data) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย" > "^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้" > ^ค^ล^ิ^ก "+ ^ส^ร^้^า^ง^ช^่^อ^ง^ใ^ห^ม^่"

2. ^ร^ะ^บ^ุ "^ช^ื^่^อ^ช^่^อ^ง" > ^เ^ล^ื^อ^ก "^ป^ร^ะ^เ^ภ^ท^ช^่^อ^ง" ^แ^ล^ะ^ร^ะ^บ^ุ^ต^ั^ว^เ^ล^ื^อ^ก > ^ค^ล^ิ^ก "^ส^ร^้^า^ง^ช^่^อ^ง"

*^ส^ร^้^า^ง^ไ^ด^้^ส^ู^ง^ส^ุ^ด 50 ^ข^้^อ^ม^ู^ล

^ข^ั^้^น^ต^อ^น^ก^า^ร^เ^พ^ิ^่^ม^จ^ำ^น^ว^น^เ^พ^ื^่^อ^น^ใ^น^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้ (User Preference Data) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

^ผ^่^า^น^เ^ม^น^ู^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย" > "^ข^้^อ^ม^ู^ล^ล^ั^ก^ษ^ณ^ะ^ผ^ู^้^ใ^ช^้" > ^ค^ล^ิ^ก "^ก^า^ร^จ^ั^ด^ก^า^ร^ข^้^อ^ม^ู^ล" > ^ค^ล^ิ^ก "Import user pref. data"

2. ^อ^ั^พ^โ^ห^ล^ด^ไ^ฟ^ล^์ CSV ^ห^ร^ื^อ XLSX > ^ค^ล^ิ^ก "Import followers"

*^ข^น^า^ด^ไ^ฟ^ล^์^ส^ู^ง^ส^ุ^ด 50 MB

**^ส^า^ม^า^ร^ถ^อ^ั^พ^โ^ห^ล^ด^ผ^ู^้^ใ^ช^้^ท^ี^่^ไ^ม^่^ไ^ด^้^เ^ป^็^น^เ^พ^ื^่^อ^น, ^บ^ล^็^อ^ค ^เ^พ^ิ^่^ม^เ^ข^้^า^ไ^ป^ไ^ด^้ ^แ^ต^่^จ^ะ^ไ^ม^่^ส^า^ม^า^ร^ถ^ส^่^ง^บ^ร^อ^ด^แ^ค^ส^ต^์^ใ^ห^้^ผ^ู^้^ใ^ช^้^เ^ห^ล^่^า^น^ั^้^น^ไ^ด^้ ^ด^ั^ง^น^ั^้^น ^ท^า^ง^เ^ร^า^แ^น^ะ^น^ำ^ใ^ห^้^ค^ุ^ณ^อ^ั^พ^โ^ห^ล^ด^เ^ฉ^พ^า^ะ^เ^พ^ื^่^อ^น^บ^ั^ญ^ช^ี^ท^า^ง^ก^า^ร^ค^ุ^ณ^แ^ล^ะ^ผ^ู^้^ใ^ช^้^ท^ี^่^ค^ุ^ณ^ต^้^อ^ง^ก^า^ร^เ^ท^่^า^น^ั^้^น

^ผ^่^า^น^ก^า^ร^ต^อ^บ^แ^บ^บ^ส^อ^บ^ถ^า^ม

^ส^า^ม^า^ร^ถ^เ^พ^ิ^่^ม^จ^ำ^น^ว^น^เ^พ^ื^่^อ^น^ผ^่^า^น^ก^า^ร^ต^อ^บ^แ^บ^บ^ส^อ^บ^ถ^า^ม

^ร^ิ^ช^เ^ม^น^ู (Rich menu) ^ค^ื^อ ^แ^ถ^บ^เ^ม^น^ู^ข^น^า^ด^ใ^ห^ญ^่^ท^ี^่^แ^ส^ด^ง^อ^ย^ู^่^ด^้^า^น^ล^่^า^ง^ห^น^้^า^จ^อ^แ^ช^ท^ข^อ^ง LINE Official Account ^ท^ี^่^ส^า^ม^า^ร^ถ^ใ^ช^้^ง^า^น^ไ^ด^้^ห^ล^า^ก^ห^ล^า^ย ^เ^ช^่^น ^พ^า^ผ^ู^้^ใ^ช^้^ไ^ป^ย^ั^ง^เ^ว^็^บ^ไ^ซ^ต^์^ภ^า^ย^น^อ^ก, ^ส^่^ง^ข^้^อ^ค^ว^า^ม^พ^ร^้^อ^ม^ต^ิ^ด^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก

^ร^ิ^ช^เ^ม^น^ู^ม^ี 2 ^ป^ร^ะ^เ^ภ^ท

1. Default Rich menu ^ค^ื^อ ^ร^ิ^ช^เ^ม^น^ู^แ^บ^บ^เ^ร^ิ^่^ม^ต^้^น^ท^ี^่^แ^ส^ด^ง^ใ^ห^้^เ^พ^ื^่^อ^น^ท^ั^่^ว^ไ^ป

2. Segmented Rich menu ^ค^ื^อ ^ร^ิ^ช^เ^ม^น^ู^ท^ี^่^แ^ส^ด^ง^ต^า^ม^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^ท^ี^่^ต^ิ^ด^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก

^จ^ุ^ด^เ^ด^่^น^ข^อ^ง^ร^ิ^ช^เ^ม^น^ู

- ^แ^ถ^บ^เ^ม^น^ู^ม^ี^ข^น^า^ด^ใ^ห^ญ^่^แ^ส^ด^ง^อ^ย^ู^่^ด^้^า^น^ล^่^า^ง^ห^น^้^า^จ^อ^แ^ช^ท

- ^ส^า^ม^า^ร^ถ^ต^ั^้^ง^ค^่^า^แ^ต^่^ล^ะ^เ^ม^น^ู^ไ^ด^้ ^เ^ช^่^น ^พ^า^ผ^ู^้^ใ^ช^้^ไ^ป^ย^ั^ง^เ^ว^็^บ^ไ^ซ^ต^์^ภ^า^ย^น^อ^ก, ^ส^่^ง^ข^้^อ^ค^ว^า^ม^พ^ร^้^อ^ม^ต^ิ^ด^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก

- ^ส^า^ม^า^ร^ถ^แ^ส^ด^ง^ร^ิ^ช^เ^ม^น^ู^ไ^ด^้^ห^ล^า^ก^ห^ล^า^ย^เ^ท^ม^เ^พ^ล^ต

- ^ส^า^ม^า^ร^ถ^ก^ำ^ห^น^ด^ร^ิ^ช^เ^ม^น^ู^ท^ี^่^ห^ล^า^ก^ห^ล^า^ย^แ^ล^ะ^แ^ต^ก^ต^่^า^ง^ต^า^ม^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^ท^ี^่^ต^ิ^ด^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก^ด^้^ว^ย Segmented Rich menu

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^ร^ิ^ช^เ^ม^น^ู^แ^บ^บ^เ^ร^ิ^่^ม^ต^้^น (Default Rich menu) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ร^ิ^ช^เ^ม^น^ู" > ^ค^ล^ิ^ก "^ส^ร^้^า^ง^ใ^ห^ม^่" ^ใ^น^ร^ิ^ช^เ^ม^น^ู^แ^บ^บ^เ^ร^ิ^่^ม^ต^้^น

2. ^ร^ะ^บ^ุ "^ช^ื^่^อ" > ^เ^ล^ื^อ^ก^ส^ถ^า^น^ะ > ^เ^ล^ื^อ^ก^ข^้^อ^ค^ว^า^ม^บ^น^เ^ม^น^ู^บ^า^ร^์ > ^เ^ล^ื^อ^ก^ก^า^ร^แ^ส^ด^ง^เ^ม^น^ู^แ^บ^บ^เ^ร^ิ^่^ม^ต^้^น

3. ^ค^ล^ิ^ก "^เ^ล^ื^อ^ก^เ^ท^ม^เ^พ^ล^ต" > ^เ^ล^ื^อ^ก^เ^ท^ม^เ^พ^ล^ต^ท^ี^่^ต^้^อ^ง^ก^า^ร

4. ^ร^ะ^บ^ุ^แ^อ^็^ก^ช^ั^น^ท^ี^่^ต^้^อ^ง^ก^า^ร

5. ^ค^ล^ิ^ก "^บ^ั^น^ท^ุ^ก"

*^ส^ร^้^า^ง^ไ^ด^้^ส^ู^ง^ส^ุ^ด 1 ^ร^ิ^ช^เ^ม^น^ู

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^ร^ิ^ช^เ^ม^น^ู^ต^า^ม^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย (Segmented Rich menu) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ร^ิ^ช^เ^ม^น^ู" > ^ค^ล^ิ^ก "+ ^ส^ร^้^า^ง^ใ^ห^ม^่" ^ใ^น^ร^ิ^ช^เ^ม^น^ู

2. ^ร^ะ^บ^ุ "^ช^ื^่^อ" > ^เ^ล^ื^อ^ก^ส^ถ^า^น^ะ > ^เ^ล^ื^อ^ก^ข^้^อ^ค^ว^า^ม^บ^น^เ^ม^น^ู^บ^า^ร^์ > ^เ^ล^ื^อ^ก^ก^า^ร^แ^ส^ด^ง^เ^ม^น^ู^แ^บ^บ^เ^ร^ิ^่^ม^ต^้^น

3. ^เ^ล^ื^อ^ก^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก^ท^ี^่^ต^้^อ^ง^ก^า^ร^ใ^ห^้^ร^ิ^ช^เ^ม^น^ู^แ^ส^ด^ง

4. ^ค^ล^ิ^ก "^เ^ล^ื^อ^ก^เ^ท^ม^เ^พ^ล^ต" > ^เ^ล^ื^อ^ก^เ^ท^ม^เ^พ^ล^ต^ท^ี^่^ต^้^อ^ง^ก^า^ร

5. ^ร^ะ^บ^ุ^แ^อ^็^ก^ช^ั^น^ท^ี^่^ต^้^อ^ง^ก^า^ร

6. ^ค^ล^ิ^ก "^บ^ั^น^ท^ึ^ก"

*^ส^ร^้^า^ง^ไ^ด^้^ส^ู^ง^ส^ุ^ด 5 ^ร^ิ^ช^เ^ม^น^ู

^ร^ะ^บ^บ^จ^ะ^แ^ส^ด^ง^ต^า^ม^ต^ั^ว^เ^ล^ข^ล^ำ^ด^ั^บ^ใ^น^ค^อ^ล^ั^ม^น^์ "^ล^ำ^ด^ั^บ"

*^เ^ล^ข 1 ^ค^ื^อ ^ล^ำ^ด^ั^บ^ส^ู^ง^ส^ุ^ด

^ก^ร^ณ^ี^ท^ี^่^ส^ร^้^า^ง^ร^ิ^ช^เ^ม^น^ู^ด^้^ว^ย^เ^ง^ื^่^อ^น^ไ^ข^เ^ด^ี^ย^ว^ก^ั^บ^ท^ั^้^ง LINE Official Account ^แ^ล^ะ MyCustomer ^ร^ะ^บ^บ^จ^ะ^แ^ส^ด^ง^ต^า^ม^ล^ำ^ด^ั^บ ^ด^ั^ง^น^ี^้

1. ^ร^ิ^ช^เ^ม^น^ู^ท^ี^่^ส^ร^้^า^ง^ผ^่^า^น MyCustomer

2. ^ร^ิ^ช^เ^ม^น^ู^ท^ี^่^ส^ร^้^า^ง^ผ^่^า^น Official Account

^ด^ั^ง^น^ั^้^น ^เ^ร^า^แ^น^ะ^น^ำ^ค^ุ^ณ^ห^ล^ี^ก^เ^ล^ี^่^ย^ง^ก^า^ร^ส^ร^้^า^ง^ส^ร^้^า^ง^ร^ิ^ช^เ^ม^น^ู^ด^้^ว^ย^เ^ง^ื^่^อ^น^ไ^ข^เ^ด^ี^ย^ว^ก^ั^บ^ท^ั^้^ง LINE Official Account ^แ^ล^ะ MyCustomer ^ร^ว^ม^ถ^ึ^ง API

*^ก^ร^ณ^ี^ท^ี^่^ส^ร^้^า^ง^ร^ิ^ช^เ^ม^น^ู^ต^า^ม^ก^ล^ุ^่^ม^เ^ป^้^า^ห^ม^า^ย (Segmented Rich menu) ^ด^้^ว^ย^เ^ง^ื^่^อ^น^ไ^ข^เ^ด^ี^ย^ว^ก^ั^น^ท^ั^้^ง API ^แ^ล^ะ MyCustomer ^ร^ะ^บ^บ^จ^ะ^แ^ส^ด^ง^ร^ิ^ช^เ^ม^น^ู^ท^ี^่^ส^ร^้^า^ง^ใ^ห^ม^่^ล^่^า^ส^ุ^ด

^ข^ั^้^น^ต^อ^น^ก^า^ร^ห^ย^ุ^ด^ใ^ช^้^ง^า^น^ร^ิ^ช^เ^ม^น^ู ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ร^ิ^ช^เ^ม^น^ู"

2. ^เ^ล^ื^อ^ก^ร^ิ^ช^เ^ม^น^ู^ท^ี^่^ต^้^อ^ง^ห^ย^ุ^ด^ใ^ช^้^ง^า^น

3. ^เ^ล^ื^อ^ก "^ป^ิ^ด" ^ท^ี^่^ส^ถ^า^น^ะ

4. ^ค^ล^ิ^ก "^บ^ั^น^ท^ึ^ก"

^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ (Auto-response) ^ค^ื^อ ^ข^้^อ^ค^ว^า^ม^ท^ี^่^จ^ะ^ร^ะ^บ^บ^จ^ะ^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^ห^ล^ั^ง^จ^า^ก^ไ^ด^้^ร^ั^บ^ข^้^อ^ค^ว^า^ม^จ^า^ก^ผ^ู^้^ใ^ช^้

^จ^ุ^ด^เ^ด^่^น^ข^อ^ง^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ

- ^ส^า^ม^า^ร^ถ^ต^อ^บ^ก^ล^ั^บ^ไ^ด^้^ส^ู^ง^ส^ุ^ด 3 ^ข^้^อ^ค^ว^า^ม

- ^ส^า^ม^า^ร^ถ^เ^ล^ื^อ^ก^ไ^ด^้ 4 ^ป^ร^ะ^เ^ภ^ท^ข^้^อ^ค^ว^า^ม ^ไ^ด^้^แ^ก^่ ^ข^้^อ^ค^ว^า^ม, ^ร^ู^ป, ^ร^ู^ป^ท^ี^่^เ^ป^็^น^ล^ิ^ง^ก^์, Flex Message

- ^ส^า^ม^า^ร^ถ^ต^ิ^ด^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก^ส^ำ^ห^ร^ั^บ^ผ^ู^้^ใ^ช^้^ท^ี^่^ไ^ด^้^ร^ั^บ^ข^้^อ^ค^ว^า^ม^อ^ั^ต^โ^น^ม^ั^ต^ิ^น^ั^้^น ^ๆ

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ (Auto-response) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ร^ะ^บ^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ" > ^เ^ล^ื^อ^ก "^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ" > ^ค^ล^ิ^ก "+ ^ส^ร^้^า^ง^ก^ฏ^ค^ี^ย^์^เ^ว^ิ^ร^์^ด"

2. ^ร^ะ^บ^ุ "^ช^ื^่^อ^ก^ฏ" > ^เ^ล^ื^อ^ก^แ^อ^็^ก^ช^ั^น^แ^ท^็^ก^ท^ี^่^ต^้^อ^ง^ก^า^ร^ต^ิ^ด

3. ^เ^ล^ื^อ^ก^ร^ู^ป^แ^บ^บ^ก^า^ร^แ^ม^ท^ช^์

4. ^ร^ะ^บ^ุ^ค^ี^ย^์^เ^ว^ิ^ร^์^ด^ท^ี^่^ต^้^อ^ง^ก^า^ร^ใ^ห^้^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^ท^ำ^ง^า^น

5. ^ร^ะ^บ^ุ^ข^้^อ^ค^ว^า^ม^ก^า^ร^ต^อ^บ^ก^ล^ั^บ

6. ^ค^ล^ิ^ก "^บ^ั^น^ท^ึ^ก^ก^ฏ"

*^ร^ู^ป^แ^บ^บ^ก^า^ร^แ^ม^ท^ช^์^ม^ี 2 ^ร^ู^ป^แ^บ^บ ^ไ^ด^้^แ^ก^่ "^ต^ร^ง^ท^ั^้^ง^ห^ม^ด" ^ส^ำ^ห^ร^ั^บ^แ^ม^ท^ช^์^ก^ั^บ^ข^้^อ^ค^ว^า^ม^ล^ู^ก^ค^้^า^แ^บ^บ^ต^ร^ง^ท^ุ^ก^ต^ั^ว^อ^ั^ก^ษ^ร^ใ^น^ข^้^อ^ค^ว^า^ม ^แ^ล^ะ "^ต^ร^ง^บ^า^ง^ส^่^ว^น" ^ส^ำ^ห^ร^ั^บ^แ^ม^ท^ช^์^ก^ั^บ^ข^้^อ^ค^ว^า^ม^ล^ู^ก^ค^้^า^แ^บ^บ^ต^ร^ง^บ^า^ง^ต^ั^ว^อ^ั^ก^ษ^ร^ใ^น^ข^้^อ^ค^ว^า^ม

**^ร^ะ^บ^ุ^ค^ี^ย^์^เ^ว^ิ^ร^์^ด^ส^ู^ง^ส^ุ^ด 10 ^ค^ี^ย^์^เ^ว^ิ^ร^์^ด^ต^่^อ 1 ^ก^ฏ ^จ^ำ^ก^ั^ด^ค^ี^ย^์^เ^ว^ิ^ร^์^ด^ล^ะ 500 ^ต^ั^ว^อ^ั^ก^ษ^ร

***^ส^ร^้^า^ง^ไ^ด^้^ส^ู^ง^ส^ุ^ด 100 ^ร^า^ย^ก^า^ร

^ร^ะ^บ^บ^จ^ะ^แ^ส^ด^ง^ต^า^ม^ต^ั^ว^เ^ล^ข^ล^ำ^ด^ั^บ^ใ^น^ค^อ^ล^ั^ม^น^์ "^ล^ำ^ด^ั^บ"

*^เ^ล^ข 1 ^ค^ื^อ ^ล^ำ^ด^ั^บ^ส^ู^ง^ส^ุ^ด

^ร^ะ^บ^บ^จ^ะ^แ^ส^ด^ง^ผ^ล^ท^ั^้^ง^จ^า^ก LINE Official Account ^แ^ล^ะ MyCustomer

^ด^ั^ง^น^ั^้^น ^เ^ร^า^แ^น^ะ^น^ำ^ค^ุ^ณ^ห^ล^ี^ก^เ^ล^ี^่^ย^ง^ก^า^ร^ส^ร^้^า^ง^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^ท^ี^่^ร^ะ^บ^ุ^ค^ี^ย^์^เ^ว^ิ^ร^์^ด^ซ^้^ำ^ก^ั^บ^บ^น LINE Official Account ^แ^ล^ะ MyCustomer ^ร^ว^ม^ไ^ป^ถ^ึ^ง API

^ข^ั^้^น^ต^อ^น^ก^า^ร^ห^ย^ุ^ด^ใ^ช^้^ง^า^น^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ (Auto-response) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "^ร^ะ^บ^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ" > ^เ^ล^ื^อ^ก "^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ"

2. ^เ^ล^ื^อ^ก^ข^้^อ^ค^ว^า^ม^อ^ั^ต^โ^น^ม^ั^ต^ิ^ท^ี^่^ต^้^อ^ง^ห^ย^ุ^ด^ใ^ช^้^ง^า^น

3. ^เ^ล^ื^อ^ก "^ป^ิ^ด" ^ท^ี^่^ส^ถ^า^น^ะ

4. ^ค^ล^ิ^ก "^บ^ั^น^ท^ึ^ก^ก^ฏ"

^ไ^ม^่^ส^า^ม^า^ร^ถ^ส^ร^้^า^ง^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^แ^บ^บ^เ^ร^ิ^่^ม^ต^้^น^ห^ร^ื^อ^ข^้^อ^ค^ว^า^ม^ต^อ^บ^ก^ล^ั^บ^อ^ั^ต^โ^น^ม^ั^ต^ิ^ท^ี^่^ไ^ม^่^ร^ะ^บ^ุ^ค^ี^ย^์^เ^ว^ิ^ร^์^ด^ไ^ด^้ ^จ^ำ^เ^ป^็^น^ต^้^อ^ง^ร^ะ^บ^ุ^ค^ี^ย^์^เ^ว^ิ^ร^์^ด^เ^ท^่^า^น^ั^้^น

^ข^ั^้^น^ต^อ^น^ก^า^ร^ส^ร^้^า^ง^แ^บ^บ^ฟ^อ^ร^์^ม (Form) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "Survey" > ^เ^ล^ื^อ^ก "Forms" > ^ค^ล^ิ^ก "+ ^ส^ร^้^า^ง^แ^บ^บ^ฟ^อ^ร^์^ม"

2. ^ร^ะ^บ^ุ "^ช^ื^่^อ^แ^บ^บ^ฟ^อ^ร^์^ม" > ^ร^ะ^บ^ุ "^ภ^า^ษ^า" > ^ร^ะ^บ^ุ^ร^ะ^ย^ะ^เ^ว^ล^า^เ^ก^็^บ^ร^้^ก^ษ^า^ข^้^อ^ม^ู^ล

3. ^ร^ะ^บ^ุ "^ข^้^อ^ก^ำ^ห^น^ด^ก^า^ร^ใ^ช^้^บ^ร^ิ^ก^า^ร"

3. ^เ^ล^ื^อ^ก^ร^ู^ป^แ^บ^บ^ก^า^ร^แ^ม^ท^ช^์

4. ^ร^ะ^บ^ุ^ห^น^้^า^ต^้^อ^น^ร^ั^บ (^ร^ะ^บ^ุ^ห^ร^ื^อ^ไ^ม^่^ร^ะ^บ^ุ^ก^็^ไ^ด^้

5. ^ร^ะ^บ^ุ^ค^ำ^ถ^า^ม

6. ^ร^ะ^บ^ุ^ห^น^้^า^ข^อ^บ^ค^ุ^ณ (^อ^อ^ก^แ^บ^บ^เ^อ^ง^ห^ร^ื^อ^ไ^ม^่^ก^็^ไ^ด^้)

7. ^ค^ล^ิ^ก "^บ^ั^น^ท^ึ^ก"

*^ห^ล^ั^ง^จ^า^ก^บ^ั^น^ท^ึ^ก ^ส^า^ม^า^ร^ถ^ด^ู^ต^ั^ว^อ^ย^่^า^ง^แ^ล^ะ^ท^ด^ส^อ^บ^ต^อ^บ^ค^ำ^ถ^า^ม^ก^่^อ^น^ไ^ด^้ ^โ^ด^ย^ร^ะ^บ^บ^จ^ะ^ไ^ม^่^เ^ก^็^บ^ผ^ล^ก^า^ร^ท^ด^ส^อ^บ^ด^ั^ง^ก^ล^่^า^ว

**^ส^ร^้^า^ง^แ^บ^บ^ฟ^อ^ร^์^ม^ไ^ด^้^ไ^ม^่^จ^ำ^ก^ั^ด

^ข^ั^้^น^ต^อ^น^ก^า^ร^เ^ป^ิ^ด^ใ^ช^้^แ^บ^บ^ฟ^อ^ร^์^ม (Publish) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus ^ม^ี 2 ^ว^ิ^ธ^ี

^ว^ิ^ธ^ี^ท^ี^่ 1 ^ผ^่^า^น^ร^า^ย^ก^า^ร^แ^บ^บ^ฟ^อ^ร^์^ม

1. ^ค^ล^ิ^ก^เ^ม^น^ู "Survey" > ^เ^ล^ื^อ^ก^แ^บ^บ^ฟ^อ^ร^์^ม^ท^ี^่^ต^้^อ^ง^ก^า^ร > ^ค^ล^ิ^ก^จ^ุ^ด 3 ^จ^ุ^ด

2. ^ค^ล^ิ^ก "Publish"

^ว^ิ^ธ^ี^ท^ี^่ 2 ^ผ^่^า^น^ห^น^้^า^ร^า^ย^ล^ะ^เ^อ^ี^ย^ด^แ^บ^บ^ฟ^อ^ร^์^ม

1. ^ค^ล^ิ^ก^เ^ม^น^ู "Survey" > ^เ^ล^ื^อ^ก^แ^บ^บ^ฟ^อ^ร^์^ม^ท^ี^่^ต^้^อ^ง^ก^า^ร > ^เ^ล^ื^อ^ก^แ^ท^็^บ "^ข^อ^บ^ค^ุ^ณ"

2. ^ค^ล^ิ^ก "^เ^ป^ิ^ด^ใ^ช^้ ->"

^เ^ม^ื^่^อ^เ^ป^ิ^ด^ใ^ช^้^ส^ำ^เ^ร^็^จ ^ร^ะ^บ^บ^จ^ะ^แ^ส^ด^ง^ส^ถ^า^น^ะ "^เ^ป^ิ^ด^ใ^ช^้^ง^า^น" ^ท^ั^น^ท^ี

*^ว^ั^น^แ^ร^ก^ท^ี^่^เ^ป^ิ^ด^ใ^ช^้^ง^า^น ^ร^ะ^บ^บ^จ^ะ^เ^ร^ิ^่^ม^ต^้^น^น^ั^บ^ร^ะ^ย^ะ^เ^ว^ล^า^เ^ก^็^บ^ร^ั^ก^ษ^า^ข^้^อ^ม^ู^ล

^ข^ั^้^น^ต^อ^น^ก^า^ร^แ^ช^ร^์^แ^บ^บ^ฟ^อ^ร^์^ม (Share) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "Survey" > ^เ^ล^ื^อ^ก^แ^บ^บ^ฟ^อ^ร^์^ม^ท^ี^่^ต^้^อ^ง^ก^า^ร > ^เ^ล^ื^อ^ก^แ^ท^็^บ "^ก^า^ร^แ^ช^ร^์"

2. ^แ^ช^ร^์^แ^บ^บ^ฟ^อ^ร^์^ม^ไ^ด^้ 2 ^ว^ิ^ธ^ี ^ค^ื^อ ^ค^ั^ด^ล^อ^ก^ล^ิ^ง^ก^์ ^แ^ล^ะ ^ด^า^ว^น^์^โ^ห^ล^ด^ค^ิ^ว^อ^า^ร^์^โ^ค^้^ด

*^แ^ช^ร^์^แ^บ^บ^ฟ^อ^ร^์^ม^ไ^ด^้^เ^ฉ^พ^า^ะ^แ^บ^บ^ฟ^อ^ร^์^ม^ท^ี^่^ม^ี^ส^ถ^า^น^ะ "^เ^ป^ิ^ด^ใ^ช^้^ง^า^น" ^เ^ท^่^า^น^ั^้^น

^ข^ั^้^น^ต^อ^น^ก^า^ร^ด^ู^ผ^ล^ก^า^ร^ต^อ^บ (Responses) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "Survey" > ^เ^ล^ื^อ^ก^แ^บ^บ^ฟ^อ^ร^์^ม^ท^ี^่^ต^้^อ^ง^ก^า^ร > ^เ^ล^ื^อ^ก^แ^ท^็^บ "^ต^อ^บ"

2. ^ด^ู^ภ^า^พ^ร^ว^ม^ค^ำ^ต^อ^บ^ท^ี^่^แ^ท^็^บ "^ส^ร^ุ^ป"

3. ^ด^ู^ค^ำ^ต^อ^บ^ร^า^ย^ค^ำ^ถ^า^ม^ท^ี^่^แ^ท^็^บ "^ค^ำ^ถ^า^ม"

*^ร^ะ^บ^บ^แ^ส^ด^ง^ผ^ล^ก^า^ร^ต^อ^บ^แ^บ^บ^เ^ร^ี^ย^ล^ไ^ท^ม^์

^ข^ั^้^น^ต^อ^น^ก^า^ร^ด^า^ว^น^์^โ^ห^ล^ด^ข^้^อ^ม^ู^ล^ก^า^ร^ต^อ^บ (Export data) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "Survey" > ^เ^ล^ื^อ^ก^แ^บ^บ^ฟ^อ^ร^์^ม^ท^ี^่^ต^้^อ^ง^ก^า^ร > ^เ^ล^ื^อ^ก^แ^ท^็^บ "^ก^า^ร^แ^ช^ร^์"

2. ^ค^ล^ิ^ก^เ^ม^น^ู "^ด^า^ว^น^์^โ^ห^ล^ด^ข^้^อ^ม^ู^ล" ^ร^ะ^บ^บ^จ^ะ^แ^ส^ด^ง^ข^้^อ^ค^ว^า^ม^แ^จ^้^ง^เ^ต^ื^อ^น

3. ^ค^ล^ิ^ก^ไ^อ^ค^อ^น^ก^ร^ะ^ด^ิ^่^ง > ^ค^ล^ิ^ก^ข^้^อ^ม^ู^ล^แ^บ^บ^ฟ^อ^ร^์^ม^ท^ี^่^ต^้^อ^ง^ก^า^ร^ด^า^ว^น^์^โ^ห^ล^ด

*^ส^า^ม^า^ร^ถ^ด^า^ว^น^์^โ^ห^ล^ด^ข^้^อ^ม^ู^ล^ภ^า^ย^ใ^น^ร^ะ^ย^ะ^เ^ว^ล^า^เ^ก^็^บ^ร^ั^ก^ษ^า^ข^้^อ^ม^ู^ล^ท^ี^่^ร^ะ^บ^ุ^ไ^ว^้^ต^อ^น^ส^ร^้^า^ง^แ^บ^บ^ฟ^อ^ร^์^ม

**^ช^้^อ^ม^ู^ล^ก^า^ร^ต^อ^บ^ส^า^ม^า^ร^ถ^แ^ส^ด^ง^ข^้^อ^ม^ู^ล^ว^่^า^ง ^ใ^น^ก^ร^ณ^ี^ท^ี^่^ผ^ู^้^ท^ี^่^เ^ค^ย^ต^อ^บ^ท^ำ^ก^า^ร^บ^ล^็^อ^ค^บ^ั^ญ^ช^ี^ท^า^ง^ก^า^ร^ม^า^ก^ก^ว^่^า 7 ^ว^ั^น

***^ข^้^อ^ม^ู^ล^ก^า^ร^ต^อ^บ^จ^ะ^ไ^ม^่^ส^า^ม^า^ร^ถ^ด^า^ว^น^์^โ^ห^ล^ด^ไ^ด^้^ห^ล^ั^ง^เ^ล^ย^ร^ะ^ย^ะ^เ^ว^ล^า^เ^ก^็^บ^ร^ั^ก^ษ^า^ข^้^อ^ม^ู^ล ^ท^า^ง^เ^ร^า^แ^น^ะ^น^ำ^ใ^ห^้^ค^ุ^ณ^ด^า^ว^น^์^โ^ห^ล^ด^ข^้^อ^ม^ู^ล^เ^ก^็^บ^ไ^ว^้^ก^่^อ^น

^ข^ั^้^น^ต^อ^น^ก^า^ร^ก^ำ^ห^น^ด^ส^ิ^ท^ธ^ิ^แ^อ^ด^ม^ิ^น (Roles & Permission) ^บ^น^เ^ว^็^บ^ไ^ซ^ต^์ OA Plus

1. ^ค^ล^ิ^ก^เ^ม^น^ู "Setting" > ^ค^ล^ิ^ก "Roles & Permissions"

2. ^ค^ล^ิ^ก^ข^้^อ^ม^ู^ล OA PLUS ROLE ^ข^อ^ง^ผ^ู^้^ใ^ช^้^ท^ี^่^ต^้^อ^ง^ก^ำ^ห^น^ด^ส^ิ^ท^ธ^ิ^แ^อ^ด^ม^ิ^น

3. ^เ^ล^ื^อ^ก^ส^ิ^ท^ธ^ิ^ท^ี^่^ต^้^อ^ง^ก^า^ร

^ร^ะ^บ^บ^จ^ะ^ท^ำ^ก^า^ร^บ^ั^น^ท^ึ^ก^อ^ั^ต^โ^น^ม^ั^ต^ิ

*^ส^า^ม^า^ร^ถ^ก^ำ^ห^น^ด^ส^ิ^ท^ธ^ิ^ไ^ด^้^เ^ฉ^พ^า^ะ^ผ^ู^้^ท^ี^่^ม^ี^ส^ิ^ท^ธ^ิ Administrator ^เ^ท^่^า^น^ั^้^น